Holiday Home works based on success and bears the charge of the supplied portals, credit card charge, bank transfer, currency exchange and the work of the employees with our own commission. As one of the biggest providers and premium partner of the biggest portals we will represent your interest and the interest of furthermore 10.000 landlords combined on their portals.
We assume the processing of the booking including booking confirmation, dunning, payment process, shipment of the renting documents/voucher, customer rating, complaint management, support by telephone before, during and after booking and much more.
Your and your customers demands will be answered by our service team. This improves not only the relationship to our customers but also pays off in an long term customer loyalty. And you will be happy about a cleared mailbox.
No matter if during the registration, in the case of a customer complaint or with the optimization of your offer – we are always there for you.
Not only our call center is our contact person but also a responsible, well qualified, personal supervisor.
Our customer service is available to you and your customers in 10 different languages. You can reach our professional employees regarding any question around the topic ‘rent a holiday accommodation’ anytime.